FAQ

How do i register at smallpricebigdeal.com?

If you want to place an order, it is useful to register. That is easy and so happened. Click LOG IN at the top right. The fields marked with an asterisk are mandatory, so you must enter them. After submitting the form, an email will be sent to the email address you specified. If you click on the link in the email, your registration is confirmed. If you want, you can now immediately click through to the ordering process. Once you have registered, all you have to do is log in. So you only need your e-mail address and password. You can always change the data with which you are registered. You do this by logging and clicking on MY ACCOUNT. If you prefer to be completely removed from our database, you can. Then contact us via the website using the contact form. Of course, SMALLPRICEBIGDEAL.COM handles your information with care. We will not sell the data or make it available to third parties unless specifically stated.

How do i unsubscribe from the newsletter?

You can always unsubscribe from the newsletter. You do this by opening the newsletter that you received by e-mail and clicking on unsubscribe at the bottom. Your data will be saved in our file, but we will of course not do anything with it. If you want your data completely removed from our database, you can let us know via our contact form.

How do i place an order?

To order a product you must first place it in your shopping cart. You can now continue shopping and order multiple items at the same time. You always pay only 1 delivery fee.
You don’t have to be registered to order – but it works faster and more efficiently with a next order. In addition, as a registered customer of Smallpricebigdeal.com you can stay informed of the status of your order through your account.
You can always change your shopping cart; you can adjust the number, size and / or color or completely remove a product.
We then ask you to enter a delivery address. It is possible to specify a separate delivery address and billing address so that you can receive your package at a different location, for example your work address or the address of a friend who is at home during the day or if you want to send something as a gift to someone .
After specifying your address, choose the desired payment method. You can pay with PayPal and credit card. Payment is made via a secure connection.
After completion of the payment you will receive a confirmation on screen and an email will be sent.
You can follow the status of your order with your order number via “MY ACCOUNT” (but then you must have an account)

Is it safe to pay with my credit card or through Paypal to smallpricebigdeal.com?

We use the [Name of payment gateway provider] internet cash register to pay for the order. [Name of payment gateway provider] is one of the fastest growing service providers for processing online payments. When the time comes to enter payment details, you will be automatically directed to our payment page on the 2Checkout site. The exchange of sensitive information, such as the number of the credit card, is done via a secure connection between your PC and the 2Checkout site; Smallpricebigdeal.com is not involved. This mechanism guarantees the confidentiality of the information towards Smallpricebigdeal.com. For more information about the internet checkout of the [Name of payment gateway provider] see [Hyperlink to Website of payment gateway provider].

What is the delivery time?

Most products on the site are in stock. We strive to ship these products to you as quickly as possible. These products will be sent to you within a maximum of 1 or 2 working days after payment has been received.
If a product is unexpectedly out of stock, we will contact you and you will of course be refunded your money including shipping costs. If a product can be ordered, you could also choose to wait for it. This is done in consultation with the customer.

Can i follow my order?

You can always follow the status of your orders via the website. This can be done by logging in to the site and then going to MY ACCOUNT to ORDERS. You will see an overview of all orders that you have placed with smallpricebigdeal.com. If you click on the order you are looking for, you can request the status of the order using the number you received in the confirmation.